PE Prep Pro tooling support
For Agent Hub connection problems, plugin questions, calculation-preflight feedback, or a content concern, email dylan@examp.com.
Reporting a content issue
Include the item ID, issue category, and a concise description. Do not send personal, confidential, export-controlled, client, or project information. The in-app “Report an issue” action sends only the item ID, category, note, and timestamps.
What support cannot provide
Support cannot provide exam answers, engineering approval, sealed review, or project-specific code-compliance determinations. For a live engineering project, engage a qualified licensed engineer with access to the complete record.
Target response time: two business days. For urgent engineering or safety concerns, stop work and use your organization's established engineering-review and incident procedures.
